deprecated

Insights notes are being sunset

As a user research platform, we're big believers in listening to feedback from our customers and constantly iterating on our offering to make it as useful to product and user research teams as possible.

improved

Manage and preview your User Interviews

improved

Get deeper insights with branching logic

improved

Your Dashboard just got simpler

added

Single Sign-On with Okta

added

Prototype screen recording for richer feedback

We recently launched in-product prototype testing to help you validate your concepts and designs with your own users in the moments that matter. Now we're excited to add the option to record the participants screen when they're using the prototype.

added

Validate new concepts with Prototype Testing

Today we're really excited to introduce Prototype Tests, a new way for product teams to continuously collect product feedback at any point within your product or using a link.

improved

A new Free plan - Get started for free with in-product user insights

We're excited to announce some major improvements to our Free and Team plans that will help you get even more value from Ribbon.

improved

Create templates for your full studies

Study templates now include the audience settings for your studies. When creating or editing a template you can now customise your audience so that starting a whole study can be done in just a few clicks. This makes it easier than ever to repeatedly set up similar studies, such as organising weekly user interviews.